What is PinkEarrings.com’s Shipping Policy?
At PinkEarrings.com, we strive to deliver your purchases in excellent condition and as quickly as possible. The estimated delivered time is 3 – 7 days from the date of purchase, depending on the delivery location.
To ensure on-time delivery, please:
- Provide a complete and accurate shipping address, including House Number, Floor, Street Name, Locality, and a Landmark.
- Enter the correct City, State, and Zip/Postal Code to avoid misrouted shipments.
- Ensure that the provided mobile number is correct and reachable for any delivery-related queries.
- For Cash on Delivery (COD) orders, ensure that someone is available at the shipping address to provide the exact change.
- If you receive a damaged parcel, DO NOT accept it. Instead, inform us immediately at 8856878171 (10 AM – 7 PM) or email us at care@pinkearrings.com with a video and pictures stating the reason for rejection.
Note: All products undergo Quality Check (Q.C.) and parcels are securely packed and sealed before dispatch. If a damaged package is accepted, we are not responsible for any missing items.
Shipping Charges
- Orders above ₹549 – Eligible for Free Delivery.
- Orders below ₹549 – ₹65 shipping charge applies.
- C.O.D/P.O.D Orders – ₹99 per order as Cash Handling Charges.
- Shipping charges remain fixed regardless of order size.
- Each order is shipped to a single address. To ship products to multiple addresses, please place separate orders.
(Order value is calculated after applying discounts, VAT/GST, or any other applicable charges.)
Frequently Asked Questions for Shipping and Delivery
How do I check my order status?
You can check your order status by navigating to the “My Orders” section under My Account on our website.
How are orders delivered?
We partner with trusted courier services such as Delhivery, Blue Dart, Ecom Express, ShadowFax, XpressBees, Speed Post, and others to ensure safe and timely delivery.
Do you deliver outside India?
Currently, we only deliver within India.
Cancellation and Modifications
What is PinkEarrings.com’s Cancellation Policy?
We make every effort to fulfill all orders. However, in some cases, we may have to cancel an order due to:
- Stock unavailability
- Pricing or product information errors
- Fraud prevention concerns
If your order is cancelled after payment, the amount will be refunded to your original payment method upon request.
Can I modify my shipping address after placing an order?
Yes, you can modify your shipping address before your order is processed by contacting us at 8856878171 or care@pinkearrings.com.
How do I cancel my order?
To cancel your order, contact us at 8856878171 or email care@pinkearrings.com with your order number before the order is shipped.
When will I receive my refund?
- COD Orders: No refund is required as no payment was made.
- Prepaid Orders (Credit/Debit Card, Net Banking, UPI, Wallets): Refunds will be processed within 7-10 days after cancellation.
Payment Terms
We accept payments via:
- Credit/Debit Cards
- Net Banking
- Mobile Wallets
- UPI
- Razorpay
- Cash on Delivery (COD) – ₹99 Cash Handling Charge Applies
We currently do not accept payments through Cheques or Demand Drafts.
For further queries, please email us at care@pinkearrings.com or WhatsApp us at 8856878171 (10 AM – 7 PM, Monday-Saturday).
